With Rail Europe enjoy a train travel across Europe.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Regular trains tickets are open for booking 60 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Regionals trains (Intercity, TER Express Regional Trains…) have more comfortable, ergonomic and spacious seats in 1st class|
|Regionals trains (Intercity, TER Express Regional Trains…) have standard comfortable seats in 2nd class|
Common Questions, Simple Answers
Q. What is the benefit of buying passes through the group department versus the web?
A. While group rates on passes match our web prices, booking with the group department will also provide your group with one pass at 75% off for every 15 people paying. And we’ll help ensure you’re buying the best rail pass for your group, as well as confirm any reservations with your group seated together (if required and/or wanted). An even better deal? You’ll still receive all the applicable pass benefits as shown on our site; discounted rates for Youth and Seniors, and Saver rail pass rates for parties of 2 or more traveling together.
Q. How do I read my RENFE print at home e-ticket?
A. If you are traveling to Spain and have purchased a RENFE train ticket please be advised that RENFE train tickets are available in Spanish only. We offer a guide to assist you in reading your ticket.
Q. Can I take any train that travels between the two cities for which I bought my train ticket, or do I have to take a specific train?
A. The answer depends on what type of ticket was issued for your journey. In most cases, we issue tickets that include a seat reservation whenever required or possible. If your tickets include a reservation, you will need to board the train for which the reservation was issued.
If you were issued a train ticket without a reservation, then yes - you can board any train traveling between the cities for which your ticket was issued. It is always advisable to inquire at the train station whether or not a reservation is needed for the train you intend to board. There are certain countries that we cannot issue reservations for: Portugal, Greece, Hungary, Romania, and other Balkan nations. Reservations may be required but will need to be purchased locally.
Q. Do restaurant cars cater to specific dietary needs like vegetarian, diabetic or kosher?
A. Some European trains do offer special menu items. You can check the menu card found on board the train when you get on. Please keep in mind that you are also permitted to bring food on to the train, so if you have a specific dietary condition that requires special food, you can purchase before getting on the train and avoid any disappointment if the train you are on does not cater to your specific needs.
On Eurostar a wide variety of meals can be arranged prior to your departure to Europe. They include vegetarian, kosher, halal, vegan, diabetic, low fat, low salt and gluten-free meals. For vegetarian meals, we require 24-hours notice in advance of travel. For all other meals we require 48-hours advance notice. If you need to arrange a special meal for your Eurostar journey, please contact us via our Contact Us page.
Q. If my train crosses a border, will I need to show my passport to the conductor?
A. If you’re traveling between countries participating in the Schengen Agreement, you will not need to show your passport at the border crossings. If you are traveling between countries not part of the Schengen Agreement, you will have to show your passport at border crossings. Please note that not all countries of the EU participate in the Schengen Agreement (e.g. Great Britain, Ireland). On the other side, there are countries which are not part of the EU but which participate in the Schengen Agreement (e.g. Switzerland, Norway).
Q. I have a business idea or partnership opportunity for you. Whom should I get in touch with?
A. Marketing Opportunities! Do you think you have products or services that could enrich the experience of our customers? Are you interested in exploring joint marketing initiatives? Do you have compelling content for our website?
We’re always looking to hear from potential partners and put our creative energies together for the benefit of our travellers. If you have any thoughts, feel free to drop us an email at firstname.lastname@example.org .
Q. Who should I contact to book travel for a group of 10 or more people?
A. For groups of 10 or more traveling together please fill out our Group Department form for assistance. If you know what you’re looking for, you can also request a quote online from our Group Department.
Q. I have a question about my promo code. Who should I contact?
A. Please contact us via our Contact Us page with any questions about promo codes.
Q. Are lockers and luggage storage services available at the train station?
A. Most major train stations have a left luggage facility offering either self-serve luggage lockers or staffed luggage facilities.
Keep in mind that there is a fee to store your luggage at a train station. Typically, stations will charge a flat rate to rent a luggage locker that you’re free to fill. For staffed luggage facilities, you may incur a “per bag” fee. In either case, the fee is usually under 10 Euros. If you do leave your bags, be sure to keep some money in your pockets for the luggage lockers.
Q. How can I exchange my Trenitalia ticket?
A. Exchanges can be made in accordance with the conditions of your ticket. If permitted, exchanges can only be processed in Italy at a self-service kiosk at the train station. Simply select the "Print & Change" option and then enter the e-ticket confirmation code (PNR) and the Booking Change Code. Both of these codes can be found on your Print at Home ticket. Changes can also be made at a ticket window at the station.