Make time in your itinerary to experience this spectacular roundtrip excursion on the Gornergratbahn mountain rack railway from Zermatt to Gornergrat. When you reach the railway station at the top, make your way to the viewing platform – standing over 3,100 metres. Take in the awe-inspiring views of 29 peaks, some rising over 4,000 metres. This 33-minute trip has been operating since 1898, and is credited with being Europe’s highest open-air cog railway. It is hard to find more dramatic views that what you will see on top of the Gornergrat. If all goes as planned, you will be treated to indescribable views of the Matterhorn, you will be filled with such a feeling of peace and awe as you view this masterpiece of nature. If weather conditions foil your opportunity to see the Matterhorn, don’t be too upset – it just gives you one more reason to return to Switzerland!
Experience the beauty of the Gornergrat on Europe’s highest cog wheel railway
- Round trip travel on Gornergrat Bahn mountain cog wheel railway from Zermatt to the Gornergrat railway station
- Stunning views of 29 surrounding peaks rising above 4000m, including the iconic Matterhorn
- Issued as an exchange voucher
- Year-round viewing platform
- Children under 6 travel free
- Discount offered with Swiss Travel Pass
- Round-trip travel on the Gornergratbahn mountain cog railway from Zermatt to the Gornergrat train station on Gornergrat.
- Access to the viewing platform, offering panoramic view of 29 mountain peaks.
- Exchange voucher for actual ticket within 6 months of issue with the cashier at the Zermatt Gornergrat Bahn (GGB) station in Zermatt.
- Discounted fares are only valid with a Swiss Travel Pass or Swiss Half Fare Card please refer to type of pass you have when selecting your tickets.
- Swiss Travel Pass and Swiss Half Fare Card holders must present valid pass/card at time of exchange.
- Tickets are valid for six months from the date of purchase.
- Discounted fare for children 6 - 15
- Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
- Prices are subject to change.
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Common Questions, Simple Answers
Q. How can I contact Rail Europe prior to my departure to Europe?
A. Please send us a message from our Contact Us page and we will respond to you via email within 24 to 48 hours.
Q. Where do I find my booking number?
A. Your unique booking number is located in the confirmation we will email you. If you have created an account, you can also visit your dashboard to see your booking(s).
Please note: this is NOT the number you will use to retrieve your print at the station tickets locally in Europe; please review your invoice for the applicable e-ticket confirmation codes needed to retrieve your tickets.
Q. I’ve noticed a big difference in the cost of seat reservations for different trains. Why?
A. Fares for reservations may vary greatly from one train to another. Unfortunately, we have no control over these prices as they’re set by each individual railroad.
Trains that have higher priced reservations are typically high speed, international trains such as Thalys or Eurostar, as well as night trains.
Various factors are considered by rail carriers when pricing reservations for rail pass holders. These factors can include: the technology used by the train (high speed or regular speed), the types of tracks the train travels on and their associated maintenance cost, the range of services and amenities offered on board, possible tolls incurred by the carriers depending on the train routing (such as tunnel crossing tolls) and partnerships between rail carriers for the operation of cross border trains.
In addition, there are also specific costs associated with traveling on a night train that may include food for dinner and breakfast, as well as cabin maintenance costs (sheets, etc…). Since these costs are not associated with travel on day trains, day train reservations generally cost less.
Q. A rail strike in Europe prevented me from fully using my rail pass as intended. Can I get a refund on the unused days?
A. Passes that have been activated or partially used are not eligible for a refund. You may wish to have your pass cancelled and noted by a European railroad official that it was “not used due to a strike” and return it to our customer relations department. The claim will be reviewed to see if we are able to provide compensation depending on the European railroads’ policies. Please send us a message using the Contact Us page on our site.
Q. Once on the train platform, how can I find my car? Is there a difference between where first and second class carriages are located or how they look on the outside?
A. Typically you will see a (1) or a (2) or the words “First” or “Second” or a combination of both on the outside of the train car indicating First or Second class. Once you board the train, you’ll notice that some trains have inside indicators for first or second class. Some high speed trains have headrest covers that state the class of service.
For certain high speed trains such as the Thalys, TGV, or Eurostar you’ll also find displays right on the platform indicating where each car of the train will be located for boarding. You can use this chart to find the mark on the platform corresponding to the car you would like to board. It is a good rule of thumb to arrive at the station early so that you can find the train and the right car matching the class of service on your pass or ticket.
And of course, you can always ask a railway official or conductor for assistance.
Q. What is the Rail Protection Plan™?
A. We offer an exclusive Rail Protection Plan™ that gives you the flexibility to change your train ticket, rail pass, reservation, and select activities with no questions asked. You’ll also be protected in the event of a railroad strike for train tickets, and in the case of loss or theft of paper tickets, rail passes, city passes or tours.
The Rail Protection Plan™ may be added to your booking on the delivery page after adding the products to your itinerary or any time prior to final payment being applied to your booking. (Select city passes and tours are excluded from coverage). The Rail Protection Plan™ fee is non-refundable and non-exchangeable. View the detailed terms and conditions of the Rail Protection Plan™ coverage.
Q. I’ve booked a print at home e-ticket. What do I need to do before getting on board the train?
A. Your print at home e-ticket will be forwarded to you as one of three methods:
- A PDF included as a link on your Rail Europe booking confirmation email
- A unique 6 character e-ticket confirmation code that, along with a photo i.d., is checked when on the train
- Sent via a separate email, in addition to your Rail Europe booking confirmation email, forwarded to you after purchase
Your Rail Europe booking confirmation will clearly indicate which type of print at home e-ticket is affiliated with the train ticket(s) you have purchased.
If you were signed into your account when you booked your print at home e-ticket, you can also find all PDF links in the booking history located in your dashboard, as well as the itinerary tab of our iPhone app or mobile site.
All print at home e-tickets must be printed before arriving at the train station.
Q. Is the price for a reservation the same whether I purchase it from you or locally at the station?
A. It depends. The first factor to consider is that if you purchase your reservation from Rail Europe, you will be charged in your local currency, whereas if you buy your reservation locally, you will be charged in local currency. Thus, by buying with us, you’re avoiding bank or credit card fees for foreign currency transactions.
You may find a less expensive reservation offered by the local rail carrier, but those are limited in availability.
Lastly, keep in mind that by purchasing your reservation from us in advance, you’re saving time, avoiding waiting in line at a foreign ticket counter and dealing with a local railway agent for a reservation right before boarding your train.
Q. What do I do if no one comes to check my train ticket or rail pass?
A. It’s best to keep your travel documents (train ticket, rail pass, and/or reservation) out and ready to be checked by a conductor. If for any reason a conductor does not come by to check your train ticket or rail pass during your entire journey, no worries. Simply get off the train at your destination station and continue with your travel plans.
Please keep in mind that you will need a valid rail pass or train ticket to travel on board trains in Europe. If your pass or ticket were not looked at, it is an unusual occurrence.
Q. My plans have changed and I won’t be able to use my rail pass. Can I get a refund?
A. You can submit your rail pass for a refund. Please be advised that there is a 15% penalty. Only unused and unvalidated (non-activated) rail passes can be refunded. The pass must be returned to Rail Europe, along with a brief letter mentioning the original reference number of the booking. It’s strongly recommended that you send these documents by some type of traceable mail for proof of delivery.
If you purchased the Rail Protection Plan™ and your rail pass is covered, you’re eligible to receive a credit for its entire value. No fee or penalty will be applied, and you can use this credit towards any future Rail Europe purchase within 2 years. Please read more about the Rail Protection Plan™ and for instructions on how to file a claim.
Please visit our Cancellation and Refunds page for more information.