• Q. Will there be a toilet on the train?

  • Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?

  • Q. How many classes does ICE train offer?

  • Q. How far in advance can I book a TGV ticket?

  • Q. How shall I retrieve my Lyria tickets?

  • Q. Is Eurostar included with my railpass?

  • Q.Are dogs allowed on the train?

  • Q. How many luggage can I carry onboard an ICE train?

  • Q. What is the minimum time allowed for check-in on Eurostar?

  • Q. What are the main destinations Frecciarossa trains connect to?

  • Q. Do I need to book my Frecciarossa ticket train?

  • Q. Do I need to book my ICE train ticket?

  • Q. How many classes of travel does Lyria offer?

  • Q. What is the difference between 1st and 2nd class on the TGV Med (Geneva to Nice & Marseille)?

  • Q. When do I need to check-in before boarding a TGV train?

  • Q. When do I need to check-in before boarding a Frecciarossa trains?

  • Q. How shall I retrieve my AVE tickets?

  • Q. How many pieces of luggage are we permitted to carry on Eurostar?

  • Q.How do we get on a train?

  • Q. What is the difference between 1st and 2nd class on the TGV France-Italy?

  • Q. How many luggage can I carry on-board Lyria?

  • Q. Do I need to book my Eurostar ticket?

  • Q. Do I have to reserve a seat on a high-speed train?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. What is the difference between 1st and 2nd class on the TGV East (Paris to Stuttgart)?

  • Q. What are the main destinations Lyria trains connect to?

  • Q. When are meals served on Eurostar?

  • Q. How many classes does Frecciarossa offer?

  • Q. What are the main destinations AVE trains connect to?

  • Q. How many classes of travel does Eurostar offer?

  • Q. Is there a catering service in ICE train?

  • Q. When do I need to check in before boarding a Eurostar train?

  • Q. What are the main destinations Thalys trains connect to?

  • Q. When do I need to check in before boarding a Thalys train?

  • Q. What is the difference between 1st and 2nd class on the Thalys (Paris to Brussels and Amsterdam)?

  • Q. What is the difference between 1st and 2nd class on the AVE (Madrid to Cordoba & Seville)?

  • Q. How shall I retrieve my Thalys tickets?

  • Q. Do I need to book my Lyria ticket?

  • Q. On Eurostar, what are the differences between the Business Premier, Leisure Select, and Standard Classes of service?

  • Q. How far in advance can I book my AVE tickets?

  • Q.Which station does the Gatwick Express arrive into?

  • Q. Where can I find timetable information?

  • Q.Which station does the Heathrow Express arrive into?

  • Q. Is there a limit for luggage on trains?

  • Q. Do I need to book my TGV ticket?

  • Q. What is the difference between Premier, Comfort Flexi, Comfort, Freedom and Economy selection?

  • Q. How far in advance can I book a Lyria ticket?

  • Q. What is the difference between 1st and 2nd class on the Eurostar (London to Paris or Brussels)?

  • Q. Is there a catering service on Lyria trains?

  • Q. How many luggage can I carry on-board Eurostar?

  • Q. How shall I retrieve my ICE train tickets?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. Is there a catering service onboard Frecciarossa?

  • Q.What is the difference between 1st Class and 2nd Class accommodations?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q.Do trains offer facilities for handicapped passengers?

  • Q. Is there a catering service on TGV trains?

  • Q. How old do you have to be to qualify for Senior Fare on Eurostar?

  • Q. Is there a catering service on Eurostar trains?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. How many luggage can I carry on-board Thalys?

  • Q.Are dining cars available on all trains in Europe?

  • Q.Can I bring my bike on the train?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. How shall I retrieve my TGV tickets?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. Should Eurostar, Thalys and other High Speed Train tickets be purchased prior to your departure date?

  • Q. How shall I retrieve my Eurostar tickets?

  • Q. When do I need to check in before boarding an AVE train?

  • Q. How long in advance can you book a Eurostar ticket?

  • Q.Can I get off the train for a few hours and then get back on later that day if I'm holding a train ticket?

  • Q. When do I need to check in before boarding an ICE train?

  • Q. Do I need to book my AVE ticket train?

  • Q.How frequently do the Gatwick Express and Heathrow Express run?

  • Q. Is there a catering service on Thalys trains?

  • Q.Can I request a seat facing forward?

  • Q.Is there a nonsmoking section on the train?

  • Q. What are the main destinations TGV trains connect to?

  • Q. How often does Eurostar run?

  • Q. Can a passenger take a car on Eurostar?

  • Q. How many luggage can I carry on-board TGV?

  • Q. Is there a catering service onboard AVE trains?

  • Q. What are the main destinations ICE trains connect to?

  • Q. How far in advance can I book Thalys tickets?

  • Q. How many luggage can I carry on-board Frecciarossa trains?

  • Q. How many classes of travel does TGV offer?

  • Q. When do I need to check-in before boarding a Lyria train?

  • Q. How many classes does AVE train offer?

  • Q. How far in advance can I book an ICE train?

  • Q. What are the differences between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare on Eurostar?

  • Q. How many classes of travel does Thalys offer?

  • Q. What are the main destinations Eurostar trains connect to?

  • Q. How many luggage can I carry onboard AVE trains?

  • Q.Are lockers and luggage storage available at all major train stations?

  • Q. Do I need to book my Thalys ticket?

  • Q. How far in advance can I book a Frecciarossa ticket?

Browse our FAQ


  • Q. What trains do the Swiss pass cover?

  • Q. Are there any special or discounted fares associated with a Eurail Italy pass?

  • Q. What is the Swiss Family Card?

  • Q. Can I go back and forth between the countries that are on my pass?

  • Q. If I'm traveling through a country not included on Eurail Select Pass, can I add that country to the pass?

  • Q. What is a Swiss Pass?

  • Q. What is the BritRail Family Pass?

  • Q. How is a railpass day calculated?

  • Q. In which train is the Eurail Select Pass available?

  • Q. Is it possible to avoid reservations or extra charges?

  • Q. Can I have some special or discounted fares with my Swiss pass?

  • Q. Where can I use my Eurail Select Pass?

  • Q. Is Eurostar included with my railpass?

  • Q. Are there family passes?

  • Q. Do bonuses take up 1 day on a railpass?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. Can I buy my Swiss pass once in Switzerland?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Do I need to make reservations if I have a Pass?

  • Q. Which countries are valid on the Select pass?

  • Q. What is the Swiss Card?

  • Q. Is it possible to purchase a 2nd Class Eurail Select Pass instead of a 1st Class Eurail Select Pass?

  • Q. What is a passholder fare?

  • Q. Are there student discounts?

  • Q. What is a youth pass?

  • Q. Is a railpass valid for travel on city transportation systems?

  • Q. Which trains does the Eurail Italy pass cover?

  • Q. Can I buy my Eurail Italy pass once in Italy?

  • Q. What is a travel day?

  • Q. What is a travel day?

  • Q. Can I also travel within the countries on my pass?

  • Q. Can I buy my Eurail Select Pass once in Europe?

  • Q. When I select the box that says I have a pass I am not receiving any schedules, but when I do not select the box that says I have a pass I receive schedules. Why can't I book a reservation with a Pass?

  • Q. What is the difference between a consecutive-day pass and a Flexipass?

  • Q. Which countries are valid on the Global pass?

  • Q. What does validation mean?

  • Q. What is a travel day?

  • Q. What is the difference between a Eurail Select Pass and a "point to point" ticket?

  • Q. How far in advance can I buy my pass?

  • Q. Can I buy my pass in Europe?

  • Q. I've purchased a single country pass. What do I do if I decide to visit an additional, bordering country?

  • Q. How do I make a reservation with a pass?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. What is a Eurail select pass?

  • Q. What is the difference between a Eurail Italy pass and a point to point ticket?

  • Q. How do I validate, or activate, my railpass?

  • Q. How can I validate my Eurail Italy pass?

  • Q. How can I validate my Eurail Select Pass?

  • Q. How many days constitute a railpass month?

  • Q. Can I get a discount on train travel in Great Britain when I purchase a Eurail or Eurail Select Pass?

  • Q. How much are prices on railpasses for children? How much are rail fares for children?

  • Q. Do you offer Senior discounts on rail passes?

  • Q. How can I validate my Swiss Travel Pass?

  • Q. Where can I use my Eurail Italy pass?

  • Q. Which number of travel days should I buy? What is the best pass for me?

  • Q. What does 4 days in 2-months mean?

  • Q. Would I qualify for a railpass if I have a European passport, but am a permanent resident of another country?

  • Q. What is the difference between a Swiss pass and a point to point ticket?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. Does the passenger's name on the pass need to match the name on the passport?

  • Q. What is a Eurail Italy Pass?

  • Q. Can I get a refund on my partially used railpass?

  • Q. Is a railpass transferable to another person in the event the passholder is not able to travel?

  • Q. When does my railpass start?

  • Q. What are the differences between Eurail Global Pass and Eurail Select Pass?

  • Q. Where can I use my Swiss pass?

  • Q. Are there discounts for multiple people travelling together?

  • Q. Are there special or discounted fares associated with a Select Pass?

  • Q. How can I check whether I need reservations?

Browse our FAQ


  • Q. What type of accommodation am I able to travel in if I have a railpass?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. Do you have electronic ticketing?

  • Q. Can a seat reservation be made with a 2nd Class ticket?

  • Q. What does Gender Specific mean?

  • Q. How to book 1 passenger?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. What are the benefits of taking an overnight train?

  • Q. How to book 3 passengers that don't all want to share the same compartment?

  • Q. Can tickets be sent outside my country of residence?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. Can a sleeper reservation date be changed?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. How to book 2 passengers who don't want to share a compartment?

  • Q. Will there be shower facilities on the train?

  • Q. Does a 1st Class ticket guarantee you a seat on the train?

  • Q. How to book 5 passengers?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. Where can I find train schedules?

  • Q. How to book 4 passengers who don't want to Share a compartment?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. What types of sleeping accommodations are available on overnight trains?

  • Q. How to book 2 passengers who want to share a compartment?

  • Q. What can I expect when I travel on an overnight train?

  • Q. What are the differences between a Single, Double, T2, T3, T4, and couchette on overnight trains?

  • Q. Are overnight train accommodations expensive?

  • Q. Should tickets be purchased prior to your departure date?

  • Q. How to book 3 passengers who want to share a compartment?

  • Q. How to book 4 passengers who want to share a room/rooms?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

Browse our FAQ


  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the policy regarding children's accommodations on overnight trains?

  • Q. Can I get a refund on my partially used railpass?

  • Q. Do you offer discounts to students with an international student identification card?

  • Q. How do I obtain a refund?

  • Q.What is 3D Secure Payment?

Browse our FAQ


  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

Browse our FAQ


  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • P. How do I know what my e-ticket is ?

  • Q. How do we get on a train?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. Are lockers and luggage storage available at all major train stations?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. Do you send out maps? Where can I find a railway map?

  • Q. How do I get from the airport to a downtown train station?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. Is it easy to find stations in European Cities, where are they located?

Browse our FAQ


  • Q. On which routes will I use a French self service kiosk ?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. Do you have electronic ticketing?

  • Q. How do I find Train Tickets and Schedules on the website?

  • P. How do I know what my e-ticket is ?

  • Q. What do I need in order to retrieve my e-ticket ?

Browse our FAQ


Have a question? Need Help?

Get personalized help from our experts and other helpful travellers on our community forum.

Contact Rail Europe

If the FAQs and forum didn't answer your question, you can always contact Rail Europe.