• Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. What is the difference between 1st and 2nd class on the Thalys (Paris to Brussels and Amsterdam)?

  • Q. How far in advance can I book a TGV ticket?

  • Q. Is there a catering service on TGV trains?

  • Q. Is there a catering service on Lyria trains?

  • Q. How many classes of travel does Thalys offer?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. How many classes does Frecciarossa offer?

  • Q. How many luggage can I carry on-board Thalys?

  • Q. When do I need to check-in before boarding a Frecciarossa trains?

  • Q. Do I need to book my TGV ticket?

  • Q. Is there a catering service onboard Frecciarossa?

  • Q. Do I need to book my ICE train ticket?

  • Q.Can I bring my bike on the train?

  • Q.Are dogs allowed on the train?

  • Q. How old do you have to be to qualify for Senior Fare on Eurostar?

  • Q. What is the difference between Premier, Comfort Flexi, Comfort, Freedom and Economy selection?

  • Q. How many classes does ICE train offer?

  • Q. How many luggage can I carry on-board Eurostar?

  • Q.Are dining cars available on all trains in Europe?

  • Q. How many pieces of luggage are we permitted to carry on Eurostar?

  • Q. How shall I retrieve my Lyria tickets?

  • Q. How many classes does AVE train offer?

  • Q. How far in advance can I book a Frecciarossa ticket?

  • Q. What are the main destinations AVE trains connect to?

  • Q.Do trains offer facilities for handicapped passengers?

  • Q. What is the difference between 1st and 2nd class on the Eurostar (London to Paris or Brussels)?

  • Q. Do I need to book my AVE ticket train?

  • Q. How many luggage can I carry onboard AVE trains?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. On Eurostar, what are the differences between the Business Premier, Leisure Select, and Standard Classes of service?

  • Q. When do I need to check-in before boarding a Lyria train?

  • Q. When do I need to check in before boarding an ICE train?

  • Q. How shall I retrieve my ICE train tickets?

  • Q. How many classes of travel does Eurostar offer?

  • Q.Are lockers and luggage storage available at all major train stations?

  • Q. What are the main destinations Frecciarossa trains connect to?

  • Q.How frequently do the Gatwick Express and Heathrow Express run?

  • Q. How many luggage can I carry on-board Lyria?

  • Q. How shall I retrieve my Thalys tickets?

  • Q. What are the main destinations Eurostar trains connect to?

  • Q. How many classes of travel does Lyria offer?

  • Q. What is the difference between 1st and 2nd class on the TGV Med (Geneva to Nice & Marseille)?

  • Q. How far in advance can I book Thalys tickets?

  • Q. Is there a catering service onboard AVE trains?

  • Q. How far in advance can I book a Lyria ticket?

  • Q.Which station does the Heathrow Express arrive into?

  • Q. Do I need to book my Thalys ticket?

  • Q. How far in advance can I book an ICE train?

  • Q. How many luggage can I carry on-board Frecciarossa trains?

  • Q. How shall I retrieve my TGV tickets?

  • Q. Is there a catering service on Thalys trains?

  • Q. What are the main destinations Lyria trains connect to?

  • Q.How do we get on a train?

  • Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q.Can I get off the train for a few hours and then get back on later that day if I'm holding a train ticket?

  • Q. What is the difference between 1st and 2nd class on the AVE (Madrid to Cordoba & Seville)?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. Do I need to book my Lyria ticket?

  • Q. Do I need to book my Frecciarossa ticket train?

  • Q. When are meals served on Eurostar?

  • Q.Can I request a seat facing forward?

  • Q. Where can I find timetable information?

  • Q. Is there a limit for luggage on trains?

  • Q.Is there a nonsmoking section on the train?

  • Q. How often does Eurostar run?

  • Q. How many luggage can I carry on-board TGV?

  • Q. Do I have to reserve a seat on a high-speed train?

  • Q. What are the main destinations ICE trains connect to?

  • Q. Do I need to book my Eurostar ticket?

  • Q. Should Eurostar, Thalys and other High Speed Train tickets be purchased prior to your departure date?

  • Q. Is there a catering service in ICE train?

  • Q.What is the difference between 1st Class and 2nd Class accommodations?

  • Q. How many luggage can I carry onboard an ICE train?

  • Q. When do I need to check in before boarding an AVE train?

  • Q.Which station does the Gatwick Express arrive into?

  • Q. What are the main destinations TGV trains connect to?

  • Q. How long in advance can you book a Eurostar ticket?

  • Q. How many classes of travel does TGV offer?

  • Q. Is Eurostar included with my railpass?

  • Q. Can a passenger take a car on Eurostar?

  • Q. How shall I retrieve my Eurostar tickets?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. When do I need to check-in before boarding a TGV train?

  • Q. What is the minimum time allowed for check-in on Eurostar?

  • Q. When do I need to check in before boarding a Thalys train?

  • Q. How shall I retrieve my AVE tickets?

  • Q. How far in advance can I book my AVE tickets?

  • Q. What is the difference between 1st and 2nd class on the TGV France-Italy?

  • Q. Will there be a toilet on the train?

  • Q. What are the main destinations Thalys trains connect to?

  • Q. Is there a catering service on Eurostar trains?

  • Q. What are the differences between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare on Eurostar?

  • Q. When do I need to check in before boarding a Eurostar train?

  • Q. What is the difference between 1st and 2nd class on the TGV East (Paris to Stuttgart)?

Browse our FAQ


  • Q. What does validation mean?

  • Q. Which countries are valid on the Global pass?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What trains do the Swiss pass cover?

  • Q. Can I get a refund on my partially used railpass?

  • Q. How many days constitute a railpass month?

  • Q. How can I validate my Eurail Italy pass?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. What is a Swiss Pass?

  • Q. What is the Swiss Card?

  • Q. Do you offer Senior discounts on rail passes?

  • Q. Can I buy my Swiss pass once in Switzerland?

  • Q. How can I validate my Eurail Select Pass?

  • Q. If I'm traveling through a country not included on Eurail Select Pass, can I add that country to the pass?

  • Q. How much are prices on railpasses for children? How much are rail fares for children?

  • Q. What is a Eurail Italy Pass?

  • Q. When I select the box that says I have a pass I am not receiving any schedules, but when I do not select the box that says I have a pass I receive schedules. Why can't I book a reservation with a Pass?

  • Q. In which train is the Eurail Select Pass available?

  • Q. What is the difference between a consecutive-day pass and a Flexipass?

  • Q. Is it possible to avoid reservations or extra charges?

  • Q. What is a travel day?

  • Q. Can I get a discount on train travel in Great Britain when I purchase a Eurail or Eurail Select Pass?

  • Q. What is a Eurail select pass?

  • Q. What is the difference between a Swiss pass and a point to point ticket?

  • Q. Do I need to make reservations if I have a Pass?

  • Q. Can I buy my Eurail Italy pass once in Italy?

  • Q. What is a travel day?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. Where can I use my Eurail Italy pass?

  • Q. Would I qualify for a railpass if I have a European passport, but am a permanent resident of another country?

  • Q. How is a railpass day calculated?

  • Q. Which trains does the Eurail Italy pass cover?

  • Q. Where can I use my Eurail Select Pass?

  • Q. How do I make a reservation with a pass?

  • Q. Can I buy my pass in Europe?

  • Q. How can I check whether I need reservations?

  • Q. How do I validate, or activate, my railpass?

  • Q. How can I validate my Swiss Travel Pass?

  • Q. What are the differences between Eurail Global Pass and Eurail Select Pass?

  • Q. Can I have some special or discounted fares with my Swiss pass?

  • Q. What is a travel day?

  • Q. Do bonuses take up 1 day on a railpass?

  • Q. What does 4 days in 2-months mean?

  • Q. Is Eurostar included with my railpass?

  • Q. What is the difference between a Eurail Italy pass and a point to point ticket?

  • Q. Can I go back and forth between the countries that are on my pass?

  • Q. Does the passenger's name on the pass need to match the name on the passport?

  • Q. I've purchased a single country pass. What do I do if I decide to visit an additional, bordering country?

  • Q. What is the Swiss Family Card?

  • Q. Can I also travel within the countries on my pass?

  • Q. Which countries are valid on the Select pass?

  • Q. Are there student discounts?

  • Q. Is it possible to purchase a 2nd Class Eurail Select Pass instead of a 1st Class Eurail Select Pass?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. Are there family passes?

  • Q. Where can I use my Swiss pass?

  • Q. Are there discounts for multiple people travelling together?

  • Q. What is a passholder fare?

  • Q. Can I buy my Eurail Select Pass once in Europe?

  • Q. How far in advance can I buy my pass?

  • Q. What is a youth pass?

  • Q. Are there any special or discounted fares associated with a Eurail Italy pass?

  • Q. Is a railpass transferable to another person in the event the passholder is not able to travel?

  • Q. Is a railpass valid for travel on city transportation systems?

  • Q. Are there special or discounted fares associated with a Select Pass?

  • Q. What is the difference between a Eurail Select Pass and a "point to point" ticket?

  • Q. When does my railpass start?

  • Q. Which number of travel days should I buy? What is the best pass for me?

  • Q. What is the BritRail Family Pass?

Browse our FAQ


  • Q. How to book 5 passengers?

  • Q. Can a seat reservation be made with a 2nd Class ticket?

  • Q. What types of sleeping accommodations are available on overnight trains?

  • Q. Can a sleeper reservation date be changed?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. How to book 1 passenger?

  • Q. How to book 3 passengers who want to share a compartment?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. What are the benefits of taking an overnight train?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. What are the differences between a Single, Double, T2, T3, T4, and couchette on overnight trains?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. How to book 2 passengers who want to share a compartment?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Where can I find train schedules?

  • Q. What can I expect when I travel on an overnight train?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. Will there be shower facilities on the train?

  • Q. Do you have electronic ticketing?

  • Q. How to book 4 passengers who want to share a room/rooms?

  • Q. How to book 2 passengers who don't want to share a compartment?

  • Q. Are overnight train accommodations expensive?

  • Q. What does Gender Specific mean?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. How to book 4 passengers who don't want to Share a compartment?

  • Q. Can tickets be sent outside my country of residence?

  • Q. How to book 3 passengers that don't all want to share the same compartment?

  • Q. Should tickets be purchased prior to your departure date?

  • Q. What type of accommodation am I able to travel in if I have a railpass?

  • Q. Does a 1st Class ticket guarantee you a seat on the train?

Browse our FAQ


  • Q. Do you offer discounts to students with an international student identification card?

  • Q. How do I obtain a refund?

  • Q.What is 3D Secure Payment?

  • Q. What is the policy regarding children's accommodations on overnight trains?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Can I get a refund on my partially used railpass?

Browse our FAQ


  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

Browse our FAQ


  • Q. Are lockers and luggage storage available at all major train stations?

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. Is it easy to find stations in European Cities, where are they located?

  • Q. How do I get from the airport to a downtown train station?

  • Q. Do you send out maps? Where can I find a railway map?

  • P. How do I know what my e-ticket is ?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. How do we get on a train?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

Browse our FAQ


  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. Do you have electronic ticketing?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • P. How do I know what my e-ticket is ?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. On which routes will I use a French self service kiosk ?

Browse our FAQ


  • Q. How can I find out which commission structure applies to my order?

  • Q. How can I access on-demand training videos, online training registration, and webinars?

  • Q. How do I create a travel agent login?

  • Q. How do I get sales support assistance?

  • Q.Will I receive a client version of the invoice from Rail Europe?

  • Q. Do you offer commission on all products booked online?

  • Q. Forgot Password? Login problems?

  • Q. How do I order Rail Europe brochures for my travel agency?

Browse our FAQ


Have a question? Need Help?

Get personalized help from our experts and other helpful travellers on our community forum.

Contact Rail Europe

If the FAQs and forum didn't answer your question, you can always contact Rail Europe.